Shipping policy
Shipping Policy
Thank you for shopping with Monroe & Ava's Earth & Element, LLC. We are committed to getting your order to you safely and promptly.
Processing Time: Orders are processed within 3-5 business days. During peak seasons or high-volume periods, processing may take slightly longer. You will receive a confirmation email once your order has shipped.
Pre-Orders: Pre-order items will ship once inventory is received. Estimated ship dates are listed on each product page and are subject to change. You will be notified by email with tracking information once your pre-order ships.
Shipping Rates & Delivery: Shipping rates are calculated at checkout based on your location and order weight. We ship via USPS, UPS, or FedEx depending on your location and order size.To help my writing process, I used these Grammarly AI prompts:
Prompts created by Grammarly
- "Improve it"
- "Make it persuasive"
Domestic Shipping (US)
- Standard Shipping: 5-7 business days
- Expedited Shipping: 2-3 business days
Order Tracking: Once your order ships, you will receive a tracking number via email. Please allow 24-48 hours for tracking information to update.
Damaged Shipments: If your order arrives damaged, please contact us within 48 hours of delivery with photos. We will work with you to resolve the issue promptly.
Contact Us: For shipping questions, email us at [your email address].